I can't begin to say enough good things about the overall service, patience, kindness and professionalism. Not only was Jake very knowledgeable about the vehicle, he actually taught me several important tips on buying used vehicles. He also showed me every "like" vehicle in a 100 mile radius which actually validated that Basic Auto offers the best prices on quality vehicles in the area. The management staff at Basic was fantastic as well, not once did I ever feel like someone was simply trying to sell me a car. Instead, I felt as if they were truly interested in providing solutions for my automobile issues, based on my wants, needs, budget and expectations. Thanks guys for changing the way I feel about buying a vehicle, it truly can be fun!
My husband & I would like to thank, John McGuire for his great customer service. He was very helpful and resourceful in assisting us with our car purchase. He made a long experience very pleasant, professional, and comforting. He went through the process every step of the way ,and never left us uninformed. I would refer someone to John and his great Customer Service skills. Eric the Finance Manager was a big help in assisting us also. He took time and walked us thru the entire process. What a great team. It is good to be in a Car dealer ship were everyone are team players. And care about their customers. Thanks for all your help! From Danette
Bobby Smith at the West Broad st location was a great, the whole experience was amazing and if anybody needs a car go here!!! When I need a second car I will definitely be coming back!! Steve and Joel were helpful too!- Theresa
I had the pleasure of working with Jake Albritton and Durwood Pierce. Durwood made sure he was not only putting me in a safe dependable efficient vehicle , that I could afford the gas in, he also knew my grandbabies would be safe too. I would recommend Basic and their team to anyone. They take the time to listen and make sure your getting the vehicle your looking for.Thanks you guys for making it happen.